Dedicated to your care.
All you need to know about the continuation of your treatment with Mode Healthcare.
"At Emerald Clinics, we have always prided ourselves on delivering exceptional healthcare services and building strong, supportive relationships with our patients. As our clinical services are shifting more towards challenging mental health conditions, we are pleased to recommend Mode Healthcare for your ongoing care. You will find some familiar faces now joining Mode Healthcare, ensuring that you continue to receive the high-quality care and attention you deserve. We are confident that this partnership will enhance your healthcare journey with added services and resources.”
Michael Winlo,
CEO Emyria
"Welcome to Mode! We are thrilled to have you join our family. At Mode Healthcare, our mission is to provide comprehensive, patient-centered care that addresses the root causes of health concerns. You will see familiar faces from Emerald Clinics, along with our dedicated care team ready to support you. With convenient online bookings and a range of specialized services, we are committed to helping you achieve your health goals and continue your treatment seamlessly. We look forward to serving you and enhancing your healthcare experience across Australia."
Jordan Gianfrancesco,
CEO & Founder, Mode
Dr Matty Moore,
CMO & Founder, Mode
How to secure your
appointment at Mode.
Scheduling an appointment at Mode Healthcare is quick and easy. Follow these simple steps to book your consultation with one of our experienced healthcare professionals. Whether you're a new patient or a returning one, our streamlined process ensures that you can access the care you need with minimal hassle.
Pick a Doctor:
Browse our list of available doctors on our website and choose the one that best suits your needs. (You can see our team below)
Select a Time:
Find a time slot that works for you from the available appointments.
Book Online:
Use our online booking system to secure your appointment, make changes or cancel appointments anytime. You can also call the clinic if you get stuck on (08) 6205 3226.
Attend the Appointment:
Follow the instructions in the confirmation email to join your appointment online.
You will also receive an SMS and email reminder before your appointment.
These reminders will include options to reschedule, cancel, or contact our team if you have any questions.
Appointments for all Emerald Clinic’s patients are available now!
Please select a doctor below to secure your appointment with any of our Specialist Medicinal Cannabis Practitioners.
Note: Don’t see your usual doctor listed? No worries! All our doctors have full access to your medical history and are highly qualified, ready to help you achieve your health goals.
Our Medical Team
-
Dr Kylie Chan
GP
Dedicated to the future of healthcare by providing a modern approach. -
Dr Caroline Chin
GP
Helping patients find balance with a modern approach to medicine. -
Dr Kai Chang
GP
Helping patients discover new ways to long-term well-being using Natural Therapies.
-
Dr Matty Moore
GP + FOUNDER
Dedicated to the future of Natural Therapies and redefining healthcare in Australia. -
Dr Russell McDonnell
GP
Helping people with Natural Therapies
FAQ’s For Patients Moving to Mode Healthcare
What is your pricing structure?
Our initial appointment fee is $199. Follow-up appointments are $150, and we also offer script-only appointments for quick renewals of prescriptions at $99. All appointments may attract Medicare, DVA or concession card rebates, depending on your eligibility.
Our team of Doctors will help formulate a treatment plan that suits you. We believe in a ‘quality over quantity’ approach to ensure you have all the support you need, in the most cost-effective way.
Where are your clinics located?
We have clinics conveniently located in Dunsborough, Bunbury, Ballina, and Goonellabah. We are planning on opening a brand new clinic in Perth to help patients moving from Emerald to keep an in-person connection with their doctors in the future. Stay Tuned.
Will I see the same doctors and staff from Emerald Clinics?
Yes, many of the familiar faces from Emerald Clinics will be joining the Mode Healthcare team, ensuring continuity of care and familiarity. If you don’t see your doctor below, please choose a new doctor who will be able to access your medical records and provide continued care for you. You can also choose to be treated by a new Doctor if you would like too!
How do I book an appointment?
You can book appointments easily through our online booking system available on our website, or by calling our clinic directly.
Appointments for existing Emerald patients are available to book after August 12th - This ensures all your medical information has been securely transferred to Mode, which will prevent any disruption to your treatment.
What services does Mode Healthcare offer?
You will find all the same services available at Emerald. Mode Healthcare offers a range of services including specialised general practice, mental health support, chronic pain management, nutritional advice, and specialized treatments. We are committed to providing holistic care tailored to your needs.
Will my medical records be transferred to Mode Healthcare?
Yes, your medical records will be securely transferred to Mode Healthcare to ensure a seamless continuation of your care. If you do not wish for your records to be transferred, please ensure you have contacted Emerald Clinics within the provided timeframe to advise.
How will Mode Healthcare and Emerald Clinics work together in the future?
Mode and Emyria, (Emerald's parent company) will continue to work closely and refer suitable patients to each other for specialised treatments. Mode will focus on providing specialised services, while Emyria will continue to focus on delivering safe and effective outcomes for people living with PTSD and mental health conditions. This collaboration ensures that patients receive the most appropriate and comprehensive care possible.
What are the opening hours of Mode Healthcare?
Our clinics are open Monday to Friday from 9 AM to 5 PM AWST. Please check our website for any updates to our hours or special holiday schedules.
